Gripsocks Red Edition

To preserve technical performance and grip durability, we recommend:
• Preferably hand wash
• Always inside out, to protect the grip areas and the technical yarns
• Avoid using bleach, fabric softeners or high temperature dryers
• Do not iron

Proper care ensures a longer life for the technical material, maintaining its grip and breathability.

How can I buy from your online store?

1. Browse. Browse our product categories and view additional details on each product page.

2. Choose. Select the size (if available) and add the chosen product to your shopping bag by clicking the ' ADD TO CART ' button.

3. Check before purchasing. Review all the products you've selected by clicking " CART " at the top of each page.

4. Purchase. Complete your purchase by clicking " PROCEED TO ORDER " and following the instructions to provide your shipping address and payment information.

When will you deliver my order?

Standard shipping for in-stock products typically takes 1-5 days. Express shipping takes 1-3 days. All shipments are made via insured courier to ensure the best possible protection for your purchases. Orders after 2:00 PM will be processed the next day.

How can I check the status of my order?

You can check the status of your order at any time by accessing the " Track My Order " section, or by email or SMS if you have provided the correct information.

Can I return a product?

You can return any product purchased from your online store and get a refund, exchange, or credit, except for customized products. Return shipping is the customer's responsibility. You must ship the product you wish to return to us within 14 days of its delivery date. After 14 days, products can no longer be returned. You can make a return by reading the section Shipping, Exchanges & Returns.

Can I exchange a product?

It is possible to exchange or replace the size, model, or color. Exchanges for customized items upon request are not possible. You can request a size exchange by accessing the "Exchanges" section. Shipping, Exchanges & Returns .

How do I know if a product is available in my size?

There are two ways to check size availability. You can choose the product category you're interested in and filter by size. Alternatively, go to the product page where you'll find the available sizes listed in a drop-down menu.

Can I order by phone?

Yes. You can purchase through our Customer Service at +39 3200689479. Our experts will be at your disposal Monday to Friday, from 9:00 am to 7:00 pm.

Do I need to create an online account to place an order?

Registration is not required to place an order. When purchasing, simply select the "guest" option.

While not mandatory, registration offers several benefits. Therefore, we recommend taking a moment to register.

You'll be able to make future purchases without having to re-enter your payment and address information. You can save your favorite products to your Wishlist, track your order directly from "My Account," view your order history, and make changes to your personal details at any time.

How can I make sure my order was placed correctly?

After placing your order on the online store, you will receive a confirmation email confirming your order has been received. If you do not receive a confirmation within 24 hours of your purchase, please contact our Customer Service.

Before your order is delivered, your credit card information may be verified. This verification process typically takes less than 24 hours, but delivery times may be subject to delays.

If payment authorization is approved and the product is available, you will receive another email from us confirming the shipment of your order.

Customer Service reserves the right to contact you for further information regarding payment authorization.

Can I change my delivery address once my order has been placed?

Can I change my Order once it has been placed?

Can I add a product to an existing order?

Which size should I choose?

All our products are designed in Italian sizes and these are the ones you can choose during purchase. If you are used to other local sizes, we have provided a guide to our footwear, accessories and clothing items.

Different products may fit differently depending on the style. We offer easy returns.

Can I still order a product from the previous season?

How can I change my account details?

I forgot my password, what should I do?

If you have forgotten or lost your account password, you must create a new one.

To create a new password click on “ Login ” at the top of any page and click on the link that says ' Forgot your password? '

You'll need to enter the email address associated with your account. We'll send you an email with a link to the page where you can create a new password.

If you no longer have access to the email address used for your Giuseppe Zanotti account, please contact our customer service for assistance.

Can I buy a gift card?

Yes. You can send any purchase as a gift by simply selecting the gift option in the Shopping Bag. The gift option is free.

If you select a purchase as a gift, you can include a message that will be printed on the gift card with an illustration by the designer. The card will be placed in an envelope inside the package and sealed in special packaging.

The product price will not be visible on the packaging, except for gifts shipped to Australia, Canada, China, Japan, Switzerland, Norway, the United Arab Emirates, and Hong Kong SAR China, where product prices must be displayed on the invoice.

Do I have to pay any additional taxes or fees?

What does “Like New” condition mean?

Products returned to us must be 100% "as new." This means they cannot have been worn except to try them on, and they must not have any scratches on the upper or sole, traces of dirt, signs of wear, or excessive creasing.

When trying on shoes, and before deciding whether to keep them, we suggest walking only on carpet, to protect the soles.

Items that are not “like new” will not be accepted.

Can I remove labels from products?

When will I receive confirmation of my return refund?

How long does it take for me to receive my refund?

As soon as the refund is processed to the payment method you used for the order, you will receive a confirmation email.

For orders paid by credit card, it may take up to 14 days for the refund to appear on your credit card statement. For orders paid by PayPal, the refund usually appears in your PayPal account within 24 hours.

The refund processing date will be the same as the initial charge. Therefore, the party who made the payment will not suffer any interest charges.

Are products purchased online guaranteed?

All items for sale are 100% original.

We work exclusively with authorized agents and suppliers and can count on a Buying team that verifies and guarantees the quality of the items.

The products are not manipulated in any way and are shipped with labels and any original packaging .

If available, certificates of authenticity will also be sent.